To avoid disappointment, we advise that you book the required garment(s) at least 10 days prior to your event.
* When selecting the 2 – way courier option the garment will be shipped to you 4 days prior to your event and must be returned to us within 2 days after your event. We will book this collection on your behalf.
* When selecting the collection option (Parkhurst, JHB) the garment may be collected 2 days prior to your event and must be returned to us within 2 days after your event.
The refundable deposit is required to cover any damages that might occur during the rental period.
To reclaim your deposit:
* The item(s) must be returned before or on the agreed upon date
* Once we receive the item(s) we do a full check to make sure that the garment is in the same condition as when it was sent out.
* Any damage will be assessed and you will be notified of any penalties
* If you received the dress on a hanger and in a dress bag, please return in the same manner.
*** Please note! You do NOT have to wash / dry clean any of our items upon returning it. If you do decide to dry clean / wash any of our items and something goes wrong or if any damage / discoloration etc. occurs, you will be held responsible.
